About Us
We're a BPO company in the Indus Valley offering customised outsourcing solutions for medium to large companies.
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Monthly Calls
Company Overview
Indus Valley Talent operates a premier network of BPO call centers and technical hubs across the region. We specialize in providing outsourced customer management solutions with an emphasis on tiered technical support, first-call resolution customer service, and quality customer experience (CX). Our highly customized outsourcing solutions allow us to provide extensive savings and increased revenue for global market leaders.
Mission & Vision
Our Mission
"To empower global brands by democratizing access to top-tier talent. We believe that expensive labor shouldn't be the barrier to scaling your business. By leveraging the skilled workforce in Pakistan, we deliver premium solutions that drive efficiency and profitability."
Who We Are
"The Challenge is a next-generation BPO located in Pakistan. We specialize in taking the heavy lifting off your shoulders. Whether it's the tedious task of data entry, the creative demand of video production, or the high-pressure environment of sales, our teams are trained to integrate seamlessly with your operations."
Our Expertise
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Voice Calls a Day
Our voice platform boasts a 99.99% uptime as well as the best quality available in the industry and we currently offer voice support in multiple languages including English, French, Italian, German and many others.
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Emails A Day
Email is one of the most popular forms of communication for contact with businesses and is continuing to grow across global markets. Indus Valley Talent provides massive support in responding to customer inquiries.
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Chat A Day
Live Chat has been proven to greatly improve the customer experience by providing a quick and convenient way for customers to get in touch with customer support teams and have their queries addressed instantly.
Our Impact
At Indus Valley Talent, we are dedicated to making a positive impact on the communities we serve. Our core commitment lies in impact sourcing—a practice that generates social and economic benefits by extending employment opportunities to individuals facing limited prospects. We prioritize those from marginalized backgrounds, including low-income individuals, people with disabilities, and remote-area residents. Our focus on meaningful work and comprehensive training empowers these individuals, equipping them with valuable skills to enhance their economic prospects.